Business Process Management

Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized. This course will introduce you to business process management, which can help your organization successfully perform these activities.

Process Improvement with Gap Analysis

Gap analysis is a useful tool to improve processes in an organization or business. It will help you reveal and bridge process gaps. Gap analysis can be used in various facets of a business and in many ways to get to the desired end result.

Planning for Workplace Safety

Being safe at work has many benefits for yourself as an employee and for the organization that you are a part of. This course takes a look at all the tools you need to introduce, and craft, an effective safety plan for your workplace. Along the way you will learn about the particular types of responses and plans to handle incidents/accidents.

Delegation: The Art of Delegating Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.

Lean Process Improvement

From Benjamin Franklins early ideas, to Henry Fords work in the 1920s and the Toyoda precepts in the 1930s, to Jeffery Likers publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices. This course will introduce you to the most common Lean tools.